VISA® Debit Card with nickel back rewardsRadiant Credit Union’s VISA® Debit Card automatically pays you 5 cents every time you use your card for a signature purchase! If you are already a member with a checking account and a Radiant VISA Debit Card, you are automatically enrolled in Nickel Back Rewards! No minimum purchase amount. No forms to fill out. Nickels are automatically paid daily directly into your Radiant Checking Account!
INSTANT ISSUE VISA® DEBIT CARD
If you’re in a hurry, we offer instant issue debit cards*. Just walk into any of the following Radiant branches, and within a few minutes, you can walk out with a new card:
- 43rd Street
- Archer Road
- Downtown Gainesville
- Lake City Main
- Live Oak
*Please be aware that while we can issue your card instantly, processing may take up to 24 hours for the card to be activated.
Protecting you is our top priority. One way we do this is by preventing the unauthorized use of your card. During an online purchase, you may be guided through an extra check to verify your identity. This helps us ensure you are the rightful owner of the card and better protects you from fraud.
VISA® SRC (Secure Remote Commerce)
VISA® SRC adds an extra layer of security making it harder for an unauthorized user to shop online with your VISA® Card in the unfortunate event your information is lost or stolen.
VISA® Purchase Alerts
Know where your money is going. Get a text or email whenever you pay with your VISA® Card.
To check your card eligibility or sign up for the alerts, cardholders can visit VISA® Purchase Alerts.
DEBIT/ATM CARD CONTACT INFO
- Activate a debit or ATM card
- Report lost or stolen debit or ATM card
- Audio PIN change
Before you go, let us know!
If you are traveling internationally or just outside of your normal card usage area (VISA® Debit or Credit), please let us know so we can ensure you have safe and easy access to your funds while we continue to protect you from fraud.
You can send us notification via an email to firstname.lastname@example.org, a secure message in eBanking. You may also just call or visit a branch. If you choose to email notification, please refrain from including private information, as email is not secure.
LOCK MY CARDS
If your card is lost or stolen you can temporarily block any new transactions on your Radiant Credit Union VISA® Debit and/or Credit Card(s) via eBanking and/or the Radiant Credit Union Mobile App.
- Locking your card only impacts future card transactions
- Any previous transactions will be paid
- Locking your card will not affect your checks, mobile or internet transfers, bill payments or any other type of transaction on your account(s)
To lock your card(s) via eBanking or the Mobile App, go to accounts, then Lock My Cards, then follow onscreen instructions.
Click HERE for a step-by-step tutorial on Locking Your Cards.
Contact us to have your card permanently cancelled and reissued, or to report unauthorized transactions.