Member Alerts

August 13, 2026

Fraud Alert for Members

Members have reported receiving calls and text messages that appear to come from our Fraud Department at (352) 381-5200. These messages are fraudulent.

The scammers may mention Best Buy charges in Georgia or North Carolina and ask for the last 10 digits of your card. Do not share your card number, PIN, security code, online banking credentials, or verification codes. Hang up and contact us directly at (352) 381-5200 using a trusted number.

Please be assured that we are aware of the scam and are actively monitoring the situation; your accounts remain protected by our security measures.

May 25, 2026

Important System Update Notice

Sunday, May 31 ● 8:00am – 6:00pm

Radiant eBanking, mobile banking, and ATMs will NOT be accessible during our system conversion occurring on Sunday, May 31, from 8:00am – 6:00pm. This conversion is necessary for merging with First Coast Community Credit Union.

Radiant Debit and Credit cards will continue to work at merchants and retailers, and ATM access will continue to be available at non-Radiant ATMs (such as Presto! ATMs at Publix).

All Radiant branch locations and the Member Contact Center will be CLOSED on Saturday, May 30, 2026.

We apologize for any inconvenience as we work to fully welcome First Coast members into our Radiant family.

April 29, 2026

First Coast Merger Integration

We are excited to enter the final stage of uniting First Coast Community Credit Union with Radiant Credit Union. The final systems integration will occur on the weekend of May 30 & 31. Due to the demands of the systems integration, all Radiant branch locations and our Member Contact Center will be closed on Saturday, May 30, 2026. Additionally, as we unite our systems, Radiant members may experience intermittent service interruptions in eBanking and on the mobile app. Thank you for your patience as we continue strengthening our systems and complete the transition of First Coast members to Radiant.

Learn more about First Coast Community Credit Union merger updates here.

April 2, 2026

Please be on the lookout for fraudulent calls or text messages claiming to be from the Radiant Fraud Team and requesting your account information. Members should NOT reply to these texts or provide details over the phone. As a reminder, Radiant Credit Union will never call and ask you to provide sensitive account information (full debit card number, PIN, eBanking login credentials).

If you are concerned about your account, please check your eBanking or mobile banking, or call Radiant for assistance.

March 26, 2026

Please be on the lookout for fraudulent text messages notifying you of a Best Buy purchase or transaction. Members should NOT reply to the text. We are seeing this spoofing fraud taking place with scammers.

As a reminder, Radiant Credit Union will never call and ask you to provide sensitive account information (full debit card number, PIN, eBanking login credentials). If you are concerned about possible fraud, you can use eBanking or mobile banking to check your account, or contact Radiant for assistance.

February 3, 2026

New Look for Your Secure Login:

On Wednesday, February 4, we're refreshing our website for easier navigation and a smoother member experience.

The most noticeable change you'll see is our updated member login panel. When you click the button to log into eBanking, a pop-up window will appear to enter login information, replacing the slide-out panel from before.

lThe Radiant mobile app will be unaffected by the website updates.

If you have any questions about the new login window or other changes to the website, please contact the Radiant at (352) 381-5200 or ask@radiantcu.org.

Thank you for being a Radiant member.

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