Radiant Alerts

Lake City Branch Update

We are ready to move to your new branch! Our new Lake City branch (right next door to the current branch location) is in the final stage of completion. We will be making the move over to the new branch at the end of this week. Here are the move-over details:

• Thursday, April 18, the current Lake City Branch and ATM will permanently close with the Lobby closing at 5:00pm, and the Drive-thru and ATM closing at 5:30pm. 
• Monday, April 22, the new Lake City Branch Lobby will open at 9:00am, with the Drive-thru opening at 8:30am.

This means that branch and ATM services at either branch will not be available to you on Friday, April 19, thru Sunday, April 21. We apologize for any inconvenience this causes you.

Please remember that our eBanking and Mobile Banking will remain available to you, and ATMs located at Publix are free to use.

URGENT: Impersonation Scam Alert

Members have reported receiving emails, text messages, and/or phone calls from cyberthieves posing as Credit Union employees. Radiant Credit Union will never call and ask you to provide sensitive account information (full debit card number, PIN, eBanking login credentials), nor will we direct you to withdraw your funds to deposit in a Bitcoin ATM.

Branch Update

Except for our Live Oak branch location, all other Radiant branches have resumed normal business operations. We will reopen our Live Oak branch as soon as we are able.

Thank you for your patience through the storm. As always, you can access your accounts through eBanking, our mobile app, or an ATM.

Hurricane Idalia Alert

All branch locations and member support sites will be closing Tuesday, August 29^th at 2pm thru Wednesday, August 30^th due to Hurricane Idalia. You can access your accounts through eBanking, our mobile app, or an ATM.

*Note: The ATM at our Downtown Gainesville branch location is currently not operational, and may not return to full functionality until after the storm. Our apologies for the inconvenience.

We urge everyone to stay informed and take necessary precautions for the storm. Remember, preparedness can make all the difference. Stay safe, and we'll keep you informed on our availability.

As Hurricane Idalia nears our coastline, we want to assure you that we are monitoring its trajectory and potential impact on our branches. The safety of our staff and community is our top priority. We will provide updates about branch operations as soon as possible.

All branches will be closing on Tuesday, August 29th, at 2 PM. You can access your accounts through E-Banking, our mobile app, or an ATM.

We urge everyone to stay informed and take necessary precautions for the storm. Remember, preparedness can make all the difference. Stay safe, and we'll keep you informed.

Radiant has learned of a phishing text message targeting members recently. The text message says "(RADIANT CU) Visa card was charged for $600.00 at Subway, not you? Please click the following link" and then contains a link to verify the charge. Do not click the link. Radiant will never send you a text message with a link to verify activity on your account. If you have opened the link or provided any information in response to this message please contact Radiant at 352-381-5200 to secure your account. If you did not open the link, there is no need to contact Radiant.

Radiant has determined there is a phishing text message targeting people in our service area. The text message claims, "a hold has been placed on your account due to a failed payment to Wal-Mart." This message contains a link to verify the charge.

Radiant will never send you a text message with a link to verify activity on your account. If you have opened the link or provided any information in response to this message please contact Radiant at 352-381-5200 to secure your account. If you did not open the link, there is no need to contact Radiant.

1:15 PM - Our Hawthorne Branch is temporarily closed due to a power outage.  2:12 PM Power has been restored at the Hawthorne Branch

Spear phishing attempts are targeting Radiant Credit Union members via text messages detailing a fraudulent charge to a Visa card or other account. The recipient is being prompted to click on a non-Radiant URL to cancel the charge. This non-Radiant URL is taking the member to a spoofed (imitation) eBanking login page to enter their eBanking login credentials.
    • Please be aware of the URL and link you are visiting or selecting. Do not click/select non-Radiant URLs.
    • If you are unsure if a charge is fraudulent, please contact Radiant Credit Union directly.

If you have already received this targeted text message and have clicked on the links, please contact Radiant Credit Union at (352) 381-5200 or stop by one of our branch locations, and we will promptly put you in touch with our Fraud Specialist to help resolve your situation.