Fraud  Prevention

 

 

Take steps to protect yourself from Fraud 

Here are steps you can take to increase your security and help protect yourself from identity theft and fraud. 

What to do Why do it How to do it
Keep your contact information up to date We can contact your quickly in the event we see suspicious activity on your account Log in to the Mobile App from the menu select: Settings, Contact then update your contact information.
Create the strongest password possible The stronger your password the stronger the defense against hackers Log in to the Mobile App from the menu select: Settings, Security, Password.  Your password should have at least 12 characters, upper and lowercase letters, numbers and at least one special character.
Allow push alerts from our mobile app We can contact your quickly in the event we see suspicious activity on your account Log in to the Mobile App, from the Menu select: Settings, Alerts, General Alerts. You can also go to Setting, Alerts, Accounts and set notifications when deposits/withdrawals happen in your account.
Protect your devices  Protects against vulnerabilities that hackers can exploit. Keeping your phone, tablet and computer up to date with the latest browsers and operating systems
Enable biometrics When someone gains access to your personal information, they can pretend to be you online. Log in to our Security Center to enable biometrics like Touch ID or Face ID to upgrade your overall internet safety.
Know the red flags that can signal a scam If you provide your information or money to a scammer, there is often little we can do to get your money back Visit our scams page

 

Fraud Prevention Tips

 

ATM FRAUD

using an ATM

Tips for protecting yourself against ATM fraud.

learn more

CREDIT CARD FRAUD
 

handful of credit cards

Credit Card scams and how to protect yourself from falling victim. learn more

CHECK FRAUD

magnifying glass examining a paper


Protect yourself from check cashing fraud. 

learn more

IDENTITY THEFT

laptop computer

Think your don't need identity theft protection? Think again. 

 

learn more

INTERNET SECURITY

fishing hook over keyboard with user id and password

Learn about Phishing and Vishing Scams and how to protect yourself.


LEARN MORE

SCAMS

telephone with the word scam

Learn about Phishing and Vishing Scams and how to protect yourself.


LEARN MORE 

 
 

Our members are talking

I am very impressed with the quick response that I have received from Radiant Credit Union. You just can’t find that type of customer service anymore. I look forward to doing business with them.

Josie R.
Five Stars